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shipping policies

International Untracked Mail Terms and Conditions

When purchasing the Untracked Shipping Method for all international orders, the customer is aware of and must abide by all the terms and conditions listed below. By using this method, the customer is fully aware that Paper Sutekka is not responsible for any lost mail.  

In order to be eligible for the Untracked Shipping method, items ordered must only include paper products excluding washi tape. No keychains, pins, or lanyards can be purchased with this type of shipping method. With this shipping method, if your mail exceeds 3 ounces after packaging, an additional charge may be required. If your package is over 3 ounces, you will receive an email notice from us. Failure to respond to any email correspondence from us regarding any existing problem with your order within 24 hours of the timestamp will result in cancellation of the order.



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